Privacy Policy

At FABRIX (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or make a purchase from our website (the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with FABRIX, we may collect the following types of information:

a) Personal Information

Information you voluntarily provide to us, including:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order and payment details

Note: Payment information is processed securely through third-party payment gateways. We do not store your complete payment card details.

b) Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the Site

  • Referring URLs and browsing behavior

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate order confirmations, shipping updates, and customer support responses

  • Improve our products, website, and user experience

  • Detect and prevent fraud or unauthorized activity

  • Send promotional emails or updates (only if you have opted in)

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking Technologies

FABRIX uses cookies and similar technologies to:

  • Ensure proper website functionality

  • Remember user preferences and cart details

  • Analyze website traffic and performance

  • Improve marketing and advertising efforts

You can choose to disable cookies through your browser settings. However, disabling cookies may affect certain features of the Site.

4. Third-Party Services

We may share limited personal information with trusted third-party service providers who assist us in operating our business, such as:

  • Payment gateways

  • Shipping and logistics partners

  • Website analytics services (e.g., Google Analytics)

  • Email and marketing platforms

These third parties are required to protect your information and use it only for the purposes for which it was shared.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information, including:

  • Secure servers and encrypted connections

  • Restricted access to sensitive data

  • Regular monitoring for security vulnerabilities

While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Customer Rights

As a customer, you have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal data (subject to legal and operational requirements)

  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised “Last updated” date.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Store Name: FABRIX
Email: askfabrix@gmail.com
Address: Pal Nagar, Near Punjab Dairy,
Malad East, Mumbai – 400097, India